Terms & conditions

Terms and Conditions

Effective Date: May 13, 2025

Welcome to Home Counties Services. By accessing our website or engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

Home Counties Services (“we,” “us,” or “our”) provides professional security solutions, including door supervision, event security, corporate security, and mobile/static guarding. These Terms and Conditions govern your use of our services and website.

2. Services Offered

We offer the following services:

  • Door Supervision: Licensed personnel managing entry points to ensure safety and compliance.
  • Security Guards: Trained guards providing 24/7 coverage for various premises.
  • Event Security: Comprehensive security solutions for events, including crowd management and emergency response.
  • Corporate Security: Discreet and professional security services tailored for corporate environments.

All services are provided by SIA-licensed and vetted professionals.(Vastmindz)

3. Service Agreements

Engagements for our services are formalized through written agreements detailing the scope, duration, and terms specific to each service. Clients are responsible for providing accurate information to facilitate service delivery.

4. Payments and Fees

  • Payment Terms: Invoices are issued as per the agreed schedule in the service agreement. Payments are due within 30 days of invoice date.
  • Late Payments: Overdue payments may incur interest charges as stipulated in the service agreement.
  • Cancellations: Cancellations must be communicated in writing at least 48 hours before the scheduled service. Late cancellations may be subject to fees.

5. Client Obligations

Clients agree to:

  • Provide a safe working environment for our personnel.
  • Inform us of any specific risks or requirements related to the service location.
  • Ensure compliance with all applicable laws and regulations during the service period.

6. Confidentiality

We are committed to maintaining the confidentiality of all client information. Any data or information shared with us will be used solely for the purpose of delivering our services and will not be disclosed to third parties without prior consent, except as required by law.

7. Liability

  • Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Force Majeure: We are not responsible for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, or government actions.

8. Termination

Either party may terminate the service agreement with written notice as specified in the agreement. Upon termination, clients are responsible for payment for all services rendered up to the termination date.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Home Counties Services and is protected by applicable intellectual property laws. Unauthorized use of our content is prohibited.

10. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

11. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at: